We Come To You!
Once you make a booking with us, our Australian call centre staff will dispatch a doctor to you. Trained to identify key critical symptoms, our care team may in some cases refer you to an ambulance or emergency treatment facility.
As an after-hours doctor service, all of our doctors are qualified and trained to deal with all category 4 and 5 medical issues, these are those situations where it is not life threatening but waiting until the next day isn’t the best option.
We triage calls so that you receive the timeliest medical care. In the majority of cases this will be within 2 hours of your call, however during peak times the wait time may be a little longer. Our operators will stay in touch and contact you when the doctor is on the way, so please stay close to the phone. At any time please do not hesitate to contact us, we are here to help.
Our doctors are fully equipped to diagnose and treat most problems, conditions, and/or injuries for which you find necessary to seek treatment.
As a Doctor, they can suture lacerations, provide wound care, arrange hospital admission, palliative care, catheterization, incident reports, peg tube maintenance, verification of death and start medications if required. Doctors can also provide medical certificates if required.
We like to think our Doctors are the best with the best bedside manner. We think you will like them too!